Resume

Innovation and Product Management professional with extensive focus on Business Development, New Product Generation, and Risk Management.  I thrive on creating a vision based on a deep understanding of customer needs and rallying cross-functional teams to bring that vision to reality.

Experience

Capital One Financial (McLean, VA)

Director - Chief of Staff & Accelerator Strategy Lead
Mar 2022 to Present

Accountable for development of new Enterprise Accelerator program responsible for internal development and deployment of net-new business lines for Capital One.

Chief of Staff to senior executive overseeing business risk strategy for 9 divisional business units for Capital One’s Enterprise division, responsible for people leadership, culture strategy, budget & staffing, and strategic reporting & communications.

Director - Identity Product Management
Mar 2020 to Mar 2022

Technology innovation leader focused on development of the future of Digital Identity Verification services and the strategic vision for platform-based identity solutions. Managing 4 agile technology teams and ~150k monthly volumes.

Director - Innovation Risk Management
Jul 2018 - Mar 2020

Sr. Manager - Innovation Risk Management
Jan 2017 to Jul 2018

Vision-oriented leader scaling novel risk management practices across Capital One's technology innovation division. Recognized by the Office of the Comptroller of the Currency (OCC) for best in class new product risk management.

Manager - Innovation Risk Management
Sept 2014 - Jan 2017

Forged strong relationships in early phases of Capital One's technology incubator to rally cross-functional teams to deliver industry leading technology products within regulatory guardrails, including JD Power #1 mobile banking app, Capital One's first AI-powered chatbot, and industry-leading practices for aggregation services.

Principal Product Mgr - Consumer Bank
Oct 2013 to Sept 2014

Directed issue resolution and management for over 100 active and retired checking products.

Principal Process Mgr - Consumer Card
Oct 2011 to Oct 2013

Envisioned and delivered human-centered process for proactive credit line adjustments, delivering an estimated $10M in annual business value.

Perrigo Nutritionals (Gordonsville, VA)

New Product Compliance Manager
2010 - 2011

• Cross-functional lead for delivery of 6 new toddler snack and 10 new infant formula SKUs estimated to achieve $80.5 M in 2012

• Collaborative partner for major national and international retailers (Walmart, Target, Loblaws, Kroger, and others)

New Business Development Manager
2009-2010

Created and implemented growth strategy for internal startup biotech product

Education

Training and Certifications

Pro-Bono