DIRECTOR - INNOVATION RISK MANAGEMENT
In this role, I provided strategic oversight and risk direction for the new product risk team within Capital One's Technology Innovation division. Our work involved partnering with our VP+ Technology Innovation teams to manage legal, compliance, operational, and technology risk for products in development as well as using human-centered design principles to re-imagine how risk management can and should work at a large organization.
Industry-Leading Practices
As part of my leadership, I have developed and scaled a novel risk management program for Capital One's innovation organization that has been recognized by the Office of the Comptroller of the Currency (OCC) as leading the industry and is currently scaling across Capital One's risk teams. This program has helped launch several products that have received national media attention, along with numerous others that have transformed Capital One into a technology leader among Financial Institutions.
People Leadership
I have shaped and directed a new team, overseeing strategic risk support for eight VP+ towers driving a variety of innovation initiatives across the spectrum of financial services interactions. During this time, I have received recognition for people leadership, becoming a sought-after speaker internally and sharing people management tools with peers.
Cross-Functional Partnership
The resounding success of the new product risk function is due in large part to my development of rock-solid cross-functional partnerships between product development teams and risk advisors. I often serve as a pivotal translator to bring these groups together to find a mutually beneficial solution.